The IT Support Executive will provide first-line support for hardware, software, network, and system issues, manage user accounts and Microsoft 365 services, troubleshoot and resolve technical issues, support IT infrastructure maintenance and upgrades, and assist with cybersecurity and IT policy compliance. This role requires a problem-solving professional with strong technical and communication skills.

• Job Location: Lagos (Mainland)
• Employment Type: Full-Time
• Salary: Not stated

Halogen Group is a leading security and technology solutions provider dedicated to delivering innovative and reliable services. The organization is committed to maintaining a seamless and secure IT environment to support its operations.

• Provide first-line support for hardware, software, network, and system issues.
• Manage user accounts, access permissions, and Microsoft 365 services.
• Troubleshoot and resolve technical issues while maintaining accurate support records.
• Support IT infrastructure maintenance, upgrades, migrations, and technology projects.
• Assist with cybersecurity, backup, and IT policy compliance.
• Guide users on effective and responsible use of technology.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years' experience in IT Support, User Support, or IT Administration.
• Hands-on knowledge of Microsoft 365, Active Directory/Azure AD, Windows, and network troubleshooting.
• Strong problem-solving, communication, and customer service skills.
• IT certifications such as CompTIA A+ or Microsoft certifications are an advantage.

How to Apply

Interested and qualified candidates should send their CV to careers@halogen-group.com with "IT Support Executive" as the subject of the email. Application Deadline: 14th August 2026.

Why This Job Might Be a Good Fit

This role is ideal for a tech-savvy professional based in Lagos Mainland with 2-3 years of experience in IT support who enjoys solving problems and helping people. It offers the opportunity to work with a leading organization and contribute to a reliable and secure IT environment.

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