Annual reviews and KPIs tell you what employees achieved. But they do not tell you how they achieved it, how peers view their collaboration, or where hidden development gaps exist. That is where 360 degree feedback comes in. This course gives you a complete system for designing, implementing, and leading professional 360 degree assessments from scratch. You will learn to create competency based questionnaires, manage the full feedback cycle, facilitate feedback sessions, and link results to development planning. No consultants required.

This Course Offers

• Complete fundamentals of 360 degree feedback: Understand the principles, benefits, myths, and risks of 360 degree assessments. Differentiate between general company wide surveys and targeted 360 evaluations, and learn strategic use cases from leadership reviews to succession planning.
• Questionnaire design and competency mapping: Design custom 360 questionnaires with the right competencies and observable behaviors. Use critical incident techniques to define behaviors, rating scales, and open ended questions that actually generate useful data.
• Full project management from invitations to reporting: Set up and manage the entire 360 feedback cycle. Learn to write communication templates that improve response rates and reduce bias, then analyze results and create actionable reports.
• Feedback facilitation and integration with HR strategy: Provide impactful 1 on 1 and group feedback based on assessment data. Link 360 results to development planning, career planning, succession, training needs analysis, and broader HR strategy.

Why We Love This Course

1. It is exceptionally practical and resource rich. With 5 hours of video, 17 downloadable resources, one article, and a role play scenario, you receive plug and play templates, sample forms, and best practices collected from over 5000 HR professionals across industries. One student review noted the course was incredibly practical with clear guidance on designing questionnaires and using Google Forms to streamline the feedback process.
2. The instructor brings world class credibility. Mike Pritula is a globally recognized HR expert with over 140 courses, 1.6 million enrollments, and 15+ years of practical experience. He has built HR systems at unicorn companies like Preply on its path to a $1.2 billion valuation.
3. It covers both free and paid tool options. Learn to conduct assessments using Google Forms for low cost implementations, plus explore enterprise platforms and reporting tools for larger scale projects. This flexibility ensures you can start immediately regardless of budget.
4. The course addresses real world implementation challenges. You learn to manage common fears and build positive perceptions of 360 reviews, handle bias, write communication that drives response rates, and facilitate feedback sessions that lead to development, not defensiveness.

Feedback is essential for growth, but poorly designed 360 processes do more harm than good. The question is whether you want to learn the structured methodology to run assessments that actually drive development or risk implementing a process that damages trust and morale.

• HR professionals looking to implement or improve 360 degree feedback in their organization without expensive external consultants.
• L&D specialists and HR business partners responsible for employee development, performance processes, and leadership assessments.
• Managers and team leads aiming to use structured feedback for leadership growth and team development.
• Organizations planning to integrate behavioral assessments into succession planning or performance reviews.
• Anyone seeking practical tools and ready to use templates for running 360 degree evaluations at any scale.

• A basic understanding of HR processes and employee development is helpful but not required.
• No prior experience with 360 degree assessments is needed, as the course covers everything from fundamentals to advanced implementation.
• Access to a computer with an internet connection to view recorded lessons and complete assignments.
• A willingness to engage in practical tasks and implement tools in real work situations.
• Optional familiarity with tools like Google Forms or HRIS platforms will be helpful but not necessary.

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